Privacy Policy.

Noah's Travel - Airport & Long Distance Specialist

Last Updated: March 2025

At Noah’s Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Booking Process

1.1 Personal Information

When you book our taxi services, we may collect the following personal information:

Name and contact details (phone number, email address)
Pick-up and drop-off addresses
Flight or cruise details (for airport/seaport transfers)
Payment information
Special requirements (e.g., child seats, accessibility needs)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Time zone setting
Operating system
Pages visited
Time spent on pages

2. How We Use Your Information

We use your personal information for the following purposes:

To provide our taxi and transfer services
To process bookings and payments
To communicate with you about your booking
To monitor flight/cruise arrivals (where applicable)
To improve our services
To comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

The necessity to perform our contract with you (providing taxi services)
Our legitimate interests (improving our services, preventing fraud)
Your consent (where applicable)
Compliance with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining how long to keep your data, we consider:

The nature of the information
The purpose for which it was collected
Legal and regulatory requirements
Potential disputes

5. Data Sharing

We may share your personal information with:

Our driver(s) to provide the transport service
Payment processors to complete transactions
Legal authorities when required by law
Professional advisors (accountants, legal advisors)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. These measures include:

Secure data storage
Password protection
Limited access to personal information
Regular security assessments

7. Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal information
Right to rectification of inaccurate information
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. International Data Transfers

Your data is stored and processed in the United Kingdom. We do not transfer your personal data outside the UK.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Noah’s Travel
Brackenwood Rd
Burton-on-Trent DE15 9PX
United Kingdom

Email: noahstravel1@gmail.com
Phone: 07511 555 713

13. Complaints

If you are concerned about our handling of your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.